When small teams
When everyone is busy, the phone goes unanswered. An AI phone assistant takes every call: it greets callers in your name, answers standard questions, books appointments and summarises every conversation for you.
Three situations we regularly encounter at Swiss SMEs.
During hectic phases or outside opening hours the phone rings into the void, and callers turn to the competition.
Our answer: The assistant takes every call, around the clock and without a queue.
Your team is pulled out of focused work, mostly for questions that could be answered in one sentence.
Our answer: Standard questions about opening hours, directions or your offer are answered by the assistant itself.
Appointments agreed on the phone get forgotten, double-booked or noted incorrectly.
Our answer: The assistant books straight into your calendar and confirms the appointment immediately.
Greeting, tone of voice and conversation flow follow your guidelines, in German, French, Italian or English.
The assistant sees free slots and books without double bookings, including confirmation to the caller.
After every call you receive the request, the caller and the next steps by email or in your ticket system.
Sensitive or complex requests are forwarded to the right person, with context.
Book and reschedule appointments without interrupting the front desk.
Detect emergencies, prioritise them and forward them to the on-call team.
Capture requests in the evening and on weekends instead of losing callers.
We clarify your starting point, goals and constraints. Free of charge and without obligation.
In the workshop we define conversation flows, your most frequent requests and the handover rules. At a fixed price.
The assistant goes live with a first list of request types and is calibrated with real calls. At a fixed price.
After the pilot we take over ongoing operations, further development and training of your team as a monthly subscription.
No. It speaks with a natural voice and follows your wording. In the workshop you hear examples and define tone and greeting.
It understands the common languages and dialects of Switzerland and replies in the language you define for your customers.
It offers a callback or forwards the request to a responsible person. It does not guess; it follows the answers you have stored.
Introductory call free of charge, workshop and pilot at a fixed price, ongoing operations billed monthly. The amount depends on call volume and integrations.
Tell us who calls you and why. In the introductory call we will show you what your phone assistant could sound like.