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    Taskstreams · OperationsKnowledge Assistant: Answers from Your Own Documents

    Your knowledge sits in files, intranet pages and inboxes. A knowledge assistant makes it accessible through questions and answers: employees ask in their own words and receive an answer with source references.

    • Answers with source references
    • Existing access permissions stay in place
    • Connects to SharePoint, file shares and intranet

    Does this sound familiar?

    Three situations we regularly encounter at Swiss SMEs.

    01

    Searching instead of finding

    Employees spend a lot of time gathering information from folders and systems.

    Our answer: The assistant answers directly from your documents and links the source.

    02

    Knowledge in heads

    Critical knowledge exists only with individuals and is lost with every departure.

    Our answer: We index your documentation and file shares so knowledge stays in the company.

    03

    Slow onboarding

    New employees take a long time to master internal processes and terminology.

    Our answer: New team members ask the assistant and become productive from day one.

    What you get

    01

    Answers with sources

    Every answer names the underlying documents, so nobody has to trust blindly.

    02

    Your permissions still apply

    The assistant respects existing access rights: nobody sees content they are not allowed to see.

    03

    Connected to your repositories

    SharePoint, file shares, intranet or business systems are connected step by step.

    04

    Ongoing maintenance

    We monitor answer quality and expand the knowledge base together with you.

    Typical use cases

    Internal policies

    Questions about regulations, processes and templates answered instantly.

    Product knowledge

    Sales and support find product details without asking around.

    Support knowledge

    Recurring customer questions are answered from existing answers.

    How we work

    Step 1

    Introductory call

    We clarify your starting point, goals and constraints. Free of charge and without obligation.

    Step 2

    Workshop

    In the workshop we prioritise the most valuable knowledge sources and define quality criteria. At a fixed price.

    Step 3

    Pilot

    We connect the first sources and test the assistant with real questions from your team. At a fixed price.

    Step 4

    Operations

    After the pilot we take over ongoing operations, further development and training of your team as a monthly subscription.

    Frequently asked questions

    How do you prevent wrong answers?+

    The assistant only answers from your approved documents and shows the source. If there is no solid source, it says so instead of guessing.

    How does the knowledge stay current?+

    Connected repositories are synchronised continuously. Outdated documents can be blocked selectively.

    What does a knowledge assistant cost?+

    It depends on sources, user numbers and requirements. Introductory call free of charge, workshop and pilot at a fixed price, operations billed monthly.

    Does it work in German?+

    Yes, the assistant understands and answers questions in multiple languages, even if your documents are mixed-language.

    Make your knowledge usable.

    Show us your most important knowledge sources. In the introductory call we will show you what is possible.