When small teams
Shared addresses like info@ or sales@ collect everything that shapes the day. An AI employee takes over the triage: it reads every incoming email, assigns it to the right topic and the right person, and attaches a reply draft right away.
Three situations we regularly encounter at Swiss SMEs.
Important work is left undone because the team spends the morning sorting and forwarding.
Our answer: The AI employee classifies and prioritises every email the moment it arrives.
Between newsletters and bulk mail, the urgent customer request goes unnoticed until the afternoon.
Our answer: Urgent cases are detected, flagged and reported immediately.
Recurring enquiries get individually written answers, with varying quality.
Our answer: Every email comes with a reply draft in your style that you only need to review.
You define topics, priorities and responsibilities; the AI employee applies them consistently.
Replies are built from your templates and previous emails and remain drafts until you approve them.
Cases land with the right team, in the ticket system or the ERP, without manual forwarding.
Volume, topics and processing times become visible instead of disappearing into email chaos.
Enquiries, support and administration reach the right person immediately.
Enquiries with revenue potential are detected and prioritised.
Nothing is left undone during absences; urgent cases are escalated.
We clarify your starting point, goals and constraints. Free of charge and without obligation.
In the workshop we analyse your inbox and define categories, rules and escalations. At a fixed price.
The AI employee starts in draft mode with real emails, and we measure accuracy and time saved. At a fixed price.
After the pilot we take over ongoing operations, further development and training of your team as a monthly subscription.
Only if you explicitly approve that for specific categories. By default it creates drafts that your employees review and send.
We integrate the common systems such as Microsoft 365 or Google Workspace and adapt to your existing infrastructure.
Processing and storage follow the rules we define and document together. Sensitive categories can be excluded from drafting.
Introductory call free of charge, workshop and pilot at a fixed price, ongoing operations billed monthly. The amount depends on email volume and systems.
Show us your shared inbox. In the introductory call we will estimate how much time triage frees up.